The ultimate marketing tool for auto shops.
Must be a qualified buyer to receive the $50 gift card. Demos run 15-30 minutes. Purchase not required to receive gift card.
Must be a qualified buyer to receive the $50 gift card. Demos run 15-30 minutes. Purchase not required to receive gift card.
Trusted by more than 2,800 auto shops nationwide
What is Cinch?
Cinch is the most powerful marketing automation tool for the growth-minded auto shop owners & marketers.. With Cinch you get:
- One tool for all your marketing needs: email, two-way text, reviews, mailers, surveys, ad audiences, webchat and more.
- Pre-built marketing campaigns that increase revenue and retention.
- Data science that helps you increase the value of every customer.
Not just marketing automation
Cinch is a customer relationship management on steroids. Get $50 to see how it can help your shop in a short demo with one of our consultants.
How does it work?
Automated campaigns for increased car count + ARO
These automated Cinch campaigns run 24/7. Using email, text, direct mail, and Facebook/Google ads, you’re guaranteed to reach your customers at the right time, in the right place, with the right message.
30-60-90k Service Interval Reminders
High Value Customer Outreach
Tire Rotations/ Balance Reminders
Brake Inspection Reminders
Oil Change Reminders
Radiatior Inspection Reminders
Transmission Mintenance Reminders
And More!
Oil Change Reminders
Radiatior Inspection Reminders
Transmission Mintenance Reminders
And More!
How can Cinch help your shop?
Book a personalized demo and find out.
Cinch can help you get:
4x
Online Reviews
+8.5%
Average Repair Order
4x
Email Open Rates
4x
Online Reviews
8.5%
Average Repair Order
4x
Email Open Rates
Multichannel marketing hub
No more bouncing around different marketing software for email, text, review requests, or direct mail postcards. Do it all in Cinch and watch your revenue grow.
Email
2-Way Text
Direct Mail
Review Requests
Google and Facebook Ad Audeinces
Streaming Radio, Podcasts, & TV Audiences
Surveys
Website Chat
Google and Facebook Ad Audeinces
Streaming Radio, Podcasts, & TV Audiences
Surveys
Website Chat
Data science and marketing automation
No matter where your customers are in their journey, Cinch helps you reach them more effectively, through multiple channels.
How can Cinch help your shop?
Book a personalized demo and find out.
The marketing tools you need to grow-
all in one platform
2-Way Text Messaging
2-way texting that makes your customers feel like they’re talking to a friend.
- Use your existing shop phone number so customers can text and call the same number
- Create automatic responses to commonly asked questions so you save time and help your customers faster
- Personalized content based on customer data and business information
- Send copies of invoices, images, gifs, video, or any file up to 5 mbs
- Unlimited keywords, for no additional cost, so you can test all the promotions you want
- Built-in guidelines for legal compliance
Email Campaigns
2x your open and click rates with our deliverability technology to increase repeat customers.
- Deliverability and reputation management technology that doubles your open rates so your emails lead to higher ticket value
- Send one-off bulk broadcasts to a segment of your list or automated single emails in a campaign as one of a series of steps
- Auto shop-specific, full templates and blocks so you can create professional emails in minutes
- Make your customers feel unique with personalized information about them and your shop’s location, hours, contact info, and more
- Designs that look perfect whether your customers are on a phone, computer, or tablet
Direct Mail Postcards
Stop wasting money on “spray and pray” mail campaigns. Only send as a last-resort.
- Send email, texts, and online ads before you send physical mail which saves money on print and postage
- Design, print, and ship all within one tool
- Send 1 or 1,000 postcards at a time
- Include augmented reality, barcodes, or QR codes for higher response rates
Online Reviews
Your shop thrives on positive reviews.
Get more of them with Cinch.
- Automatically send post-service review requests through text or email to Google, Yelp, Facebook, Bing, or anywhere else
- Manage and respond to all your Google reviews in an easy-to-use dashboard
- Automate future marketing follow-up based on reviews so your best customers keep coming back
- Trigger automated emails, texts, and more off the review response
- Link Google reviews to specific customers records in Cinch
Google & Facebook Ad Audiences
More targeted ad audiences mean lower spend
and higher ROI.
- Automatically add or remove customers at every stage of the
buying journey - Optimize ad spend based on customer value so your ads produce better ROI than ever
- Remind lost customers to come back
- Google includes paid search, display, YouTube, and Gmail
- Facebook includes Instagram
Streaming Radio, Podcasts & TV Audiences
Keep your customers coming back with commercials
made just for them.
- Spotify, Pandora, iHeart Radio, Podcasts, and YouTube
- Automatically show your commercials to the customer segments you choose
- Work with our media partners to produce your ads and then easily launch them within Cinch
Website Chat
Make it easy for your customers to get help
- Contact form that converts to a text conversation directly on their phone
- Pre-set automated responses that answer commonly asked questions
- Faster than a phone call and easier for you and your customers
Surveys
Get real time feedback and insight from customers so you can adjust and stay relevant in your local market.
- Create and send NPS surveys in minutes. Make them easy to complete with our engaging formats:
- Highly Likely – Highly Unlikely
- Excellent – Poor
- Yes or No
- 1-5
- 1-10
- Comments
- Customize every survey with your brand colors and logo so they’re always on-brand
- Give loyalty points or special offers to incentivize survey completions
More features to help you grow
Voice Calls
Connect your VOIP software to the Cinch platform so you can call customers directly from the software.
QR Codes
Get more text and email subscribers by adding them to direct mailers or in-store at the register and waiting area.
Loyalty Program
Create, manage, and promote a customer loyalty program so your customers keep coming back.