Customizable Omnichannel Marketing

Retain customers and drive revenue faster through coordinated marketing journeys utilizing email, two-way text, direct mail, digital ads, and more — all within one, data-driven software.

The Marketing Materials You Need to Grow

Two-Way Text Messaging

Two-way texting that makes your customers feel like they’re talking to a friend.

  • Use your existing phone number so customers can text and call the same number
  • Create automatic responses to frequently asked questions so you save time and help your customers faster
  • Personalize content based on customer data and business information
  • Send copies of invoices, images, GIFs, video, or any file up to 5 mb
  • Unlimited keywords for no additional cost so you can test all the promotions you want

Email Campaigns

Double your open rate and click rates without deliverability technology so more customers keep coming back.

  • Deliverability and reputation management technology that doubles your open rates so your emails lead to more revenue
  • Send one-off bulk broadcasts to a segment of your list or automated single emails in a campaign as one of a series of steps
  • Industry-specific, full templates and blocks so you can create professional emails in minutes
  • Make your customers feel unique with personalized information about them and your store’s location, hours, contact info, and more
  • Designs that look perfect whether your customers are on a phone, computer, or tablet

Email Campaigns

Double your open rate and click rates without deliverability technology so more customers keep coming back.

  • Deliverability and reputation management technology that doubles your open rates so your emails lead to more revenue
  • Send one-off bulk broadcasts to a segment of your list or automated single emails in a campaign as one of a series of steps
  • Industry-specific, full templates and blocks so you can create professional emails in minutes
  • Make your customers feel unique with personalized information about them and your store’s location, hours, contact info, and more
  • Designs that look perfect whether your customers are on a phone, computer, or tablet

Direct Mail Postcards

Stop wasting money on “spray and pray” mail campaigns. 

  • Send email, texts, and online ads before you send physical mail, which saves money on print and postage
  • Design, print, and ship all within one tool
  • Send 1 or 1,000 postcards at a time
  • Include augmented reality, barcodes, or QR codes for higher response rates

Google and Facebook Ad Audiences

More targeted ad audiences mean lower spend
and higher return on investment.

  • Automatically add or remove customers at every stage of the
    buying journey
  • Prioritize higher-value audiences with higher spend
  • Remind lost customers to come back
  • Google includes paid search, display ads, YouTube, and Gmail
  • Facebook includes Instagram

Google and Facebook Ad Audiences

More targeted ad audiences mean lower spend
and higher return on investment.

  • Automatically add or remove customers at every stage of the
    buying journey
  • Prioritize higher-value audiences with higher spend
  • Remind lost customers to come back
  • Google includes paid search, display ads, YouTube, and Gmail
  • Facebook includes Instagram

Data and Analytics

Make your marketing more effective than ever with better customer data.

  • Automatically sync all past and current customer data from any of your POS and ecommerce tools
  • Monitor and clean the data so it’s as accurate as possible
  • Match customer records from all your data sources and easily dedupe for unified customer communication
  • Enrich existing customer data with third-party data so you can market more effectively

Streaming Radio, Podcasts, and TV Audiences

Keep your customers coming back with commercials made just for them.

  • Spotify, Pandora, iHeart Radio, Podcasts, and YouTube
  • Automatically show your commercials to the customer segments you choose
  • Work with our media partners to produce your commercials and then easily launch them within Cinch

Streaming Radio, Podcasts, and TV Audiences

Keep your customers coming back with commercials made just for them.

  • Spotify, Pandora, iHeart Radio, Podcasts, and YouTube
  • Automatically show your commercials to the customer segments you choose
  • Work with our media partners to produce your commercials and then easily launch them within Cinch

“Cinch helps us with quality control for our technicians and services. We use text messaging to drill into how our technicians are performing in the field, like a satisfaction survey. If it’s below a seven, it goes straight to a manager.”

Eldon Nelson    Marketing Director, Pestco

Explore More Features

Review Management

Monitor and reply to reviews for any franchise. Automate responses or personalize them right in Cinch.

Surveys

Gauge customer sentiment with brand-wide surveys, or measure by franchise or network.

QR Codes

Build trackable QR codes per franchise. Engage customers in mail, stores, and waiting areas.

Ready to Break Down Silos?