Announcing New Cinch Products and Functionality for Winter 2024

Get ready for more tools to make your marketing and data hub all-in-one!

NEW PRODUCT FEATURE

Landing Pages

Consolidate your tools and streamline processes – now, build, personalize, and publish landing pages within your Cinch platform!

  • Limitless Creations: Build unlimited landing pages directly in Cinch
  • User-Friendly Interface: Quickly build pages with intuitve drag-and-drop interface
  • Responsive Designs: Protect user experience for your customers with responsive designs that adapt to various devices
  • Pre-Built Templates: Kickstart your creativity with ready-made templates
  • Save Your Creations: Store templates you create for future use, allowing quick access to your preferred designs
  • Personalization at its Best: Infuse your pages with personalized content using product or user data from your customer profiles

 

NEW PRODUCT FEATURE

Repeat Transaction Calculator

Elevate customer loyalty with Cinch’s Repeat Transaction Calculator™, a game-changer in driving seamless repeat transactions.

  •  Empower All Users: Designed for accessibility and ease of use, real-time communications is available to every Cinch user
  • Versatile Engagement: Expand your welcome reminder journey beyond single products, reaching a broader spectrum of purchases
  • Intuitive Navigation: Effortlessly define rules with a user-friendly wizard experience, ensuring a smooth journey
  • Revolutionize Touchpoints: Unlock the potential for personalized customer touchpoints and heightened engagement

 

ONLINE REPUTATION MANAGEMENT

Mobile App

Drumroll, please… it’s the Cinch Mobile App! Elevate your responsiveness and make communicating with customers easier than ever.

  • Swift Notifications: Receive prompt alerts for texts, reviews, and survey responses
  • Organized Inboxes: Effortlessly manage messages in chronological order
  • Dynamic Responses: Craft personalized replies with free-form text, emojis, and images
  • Insightful Dashboards: Monitor review trends in your Cinch platform
  • Seamless Customer Connections: Access comprehensive context in the customers tab
  • You’ll love the new mobile experience with your Cinch tools, ensuring timely, effective interactions and fostering lasting relationships.

ONLINE REPUTATION MANAGEMENT

Survey Aggregated Results

Elevate your understanding with Cinch’s survey builder, transforming feedback into actionable insights.

  • Question Variety: Explore diverse question types, including Boolean and scale questions, and free-form text responses
  • Overall Satisfaction Score: Customize surveys with crucial questions contributing to the overall satisfaction score
  • Normalized Responses: Responses are normalized on a 0-1 scale, culminating in a comprehensive overall satisfaction score
  • Redirect Functionality: Guide users to a designated site post-survey for further engagement
  • Experience seamless survey inbox on mobile and comprehensive aggregate survey results for informed decision-making

 

Request a meeting with our team, today!

We’re ready to walk you through our new tools and discuss how they may improve operations for your business.