Cinch learning center

Helping you know how to become more proficient with the Cinch software, data science tactics, marketing solutions, and personalized methods with multi-channel messaging methods.

Text Messaging Tools

Text Messaging Tools

Cinch features SMS, MMS, and two-way text massaging tools for leveraging the best available in text messaging communications for your customers. Engage more intimately with your customers, track their communications in their customer profile, and customize your...

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Customer Data Profiles

Customer Data Profiles

With added customer profiling features, Cinch is able to let you see more of your customer interaction data and break down the sources, data, and engagements with each individual customer. Our proprietary customer matching science on the backend allows you to see...

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eCommerce Abandoned Carts

eCommerce Abandoned Carts

Use the abandoned cart node in Cinch to recapture those e-commerce customers that have left something unpurchased in their shopping cart. By having a messaging journey companies are able to recapture some of that 75% of customers that added items to their cart without...

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Direct Mail Builder

Direct Mail Builder

Some might claim that print media is dead. We believe it to be the exact opposite. By using print media in a way that is directed and personalized brands can create a unique touchpoint and connection with their customers. Cinch has always believed in direct mail as a...

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Facebook Lead Ads with Zapier

Facebook Lead Ads with Zapier

Get new customers directly into your Cinch journeys with Facebook Lead Ads. With Cinch's new Zapier integration it is simple to connect customers that fill out your lead ad forms on Facebook to come into a segment, journey, or just your customer database in Cinch....

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Welcome Series

Welcome Series

Once a prospect commits to giving you their email address one of the best things that you can. do is help them to become familiar with your brand, product, or service. Send them through a journey to engage them into what your company is and why they should commit. to...

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Automate Contest Winners

Automate Contest Winners

Do you currently offer weekly or monthly contests to your customers? Or is this something that you have thought about? Well, we can automate this for you now. Are you offering promotions and contests through your subscriber lists? Do you want to automate the process...

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First and Last Transaction Fields

First and Last Transaction Fields

Use two new data fields to target your previous, or even lapsed, customers. Target based on last transaction or first transaction. If you want to bring back customers that haven't purchased in a set amount of time or want to focus on when someone made their first...

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Broadcast Emails

Broadcast Emails

Use Cinch as a basic Email Service Provider. If you are looking to send a one-off email to a specific segment or your entire database, well, we have built in the ability to send out broadcast emails to your customers. Use this tool if no other journey features or...

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Integrated with Facebook

Integrated with Facebook

Easily integrate your Facebook Ad account with Cinch. This will give you power to utilize custom audiences and make them dynamic through adding and removing customers within your Cinch journeys.? Reduce marketing waste by marketing the right products and services to...

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Dynamic Facebook Audiences with Cinch

Dynamic Facebook Audiences with Cinch

Make your Facebook audiences smarter. Stop marketing waste through using Cinch's journey builder with Facebook add to and remove from audience tools. Stop marketing to customers that just bought your product, reactivate old customers, market to those that are in very...

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Shopify Fulfillment Notifications

Shopify Fulfillment Notifications

Send text messages to your customers to let them know that their products are shipped, out for delivery, and delivered. Once those updates are made in Shopify then Cinch will trigger messaging. This can be done with text messages, emails, or any other event within the...

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Integrating Google Forms

Integrating Google Forms

Using Google Forms is a great way to capture more data on your customers without having to build out your own forms. Through Cinch's Google Forms integration we are able to map the form fields to data within your Cinch customer data set. Many companies use this tool...

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Adding Google Campaign Tags to Emails

Adding Google Campaign Tags to Emails

Looking for ways to better track your emails in Google Analytics? Add campaign tags to emails inside of journeys and broadcast emails. Feel free to name your campaign and track the results in Google Analytics. Tag any email.

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Integrating with Shopify

Integrating with Shopify

Unlock the power of your Shopify store with an integration with Cinch. We make it easy to set up marketing journeys to engage and inform your customers. Our tools use predictive models to process our patented value segmenting to build journeys based on customer value....

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Building Dynamic and Static Segments

Building Dynamic and Static Segments

Give yourself more control and personalization by using segments to communicate with customers and prospects. With Cinch's dynamic segments you can update automatically and include all manner of enriched data. Static segments give you some added flexibility. Be better...

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CEO / Founder

Erin Hallmark

Technical Writer

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Chris London

CTO / Partner

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Controller

Jeremy Howlett

CMO / Partner

Justin Cooper

Data Scientist / Partner

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