Login >Multi-channel
marketing, all in
one platform.
Reach your customers and grow your local
business faster through email, two-way text,
direct-mail, and more. All through one software.
It’s the marketing hub you’ve always wanted.
How Cinch works
Easily create always-on marketing campaigns that
increase retention and bring in new customers.
How can Cinch help your business?
Book a personalized demo and find out.
The marketing tools you need to grow.
All on one platform.
Two-Way Text Messaging
Two-way texting that makes your customers feel like they’re talking to a friend.
- Use your existing phone number so customers can text and call the same number
- Create automatic responses to commonly asked questions so you save time and help your customers faster
- Personalize content based on customer data and business information
- Send copies of invoices, images, gifs, video, or any file up to 5 mbs
- Unlimited keywords for no additional cost so you can test all the promotions you want
- Built-in guidelines for legal compliance
Email Campaigns
2x your open and click rates with our deliverability technology so more customers keep coming back.
- Deliverability and reputation management technology that doubles your open rates so your emails lead to more revenue
- Send one-off bulk broadcasts to a segment of your list or automated single emails in a campaign as one of a series of steps
- Industry-specific, full templates and blocks so you can create professional emails in minutes
- Make your customers feel unique with personalized information about them and your store’s location, hours, contact info, and more
- Designs that look perfect whether your customers are on a phone, computer, or tablet
Direct Mail Postcards
Stop wasting money on “spray and pray” mail campaigns. Only send as a last-resort.
- Send email, texts, and online ads before you send physical mail which saves money on print and postage
- Design, print, and ship all within one tool
- Send 1 or 1,000 postcards at a time
- Include augmented reality, barcodes, or QR codes for higher response rates
Online Reviews
We know your business thrives on positive reviews.
We help you get more of them.
- Automatically send post-service review requests through text or email to Google, Yelp, Facebook, Bing, or anywhere else
- Manage and respond to all your online reviews in one place
- Automate future marketing follow-up based on reviews so your best customers keep coming back
- Trigger automated emails, texts, and more off the review response
- Provide location specific pages
Google & Facebook Ad Audiences
More targeted ad audiences mean lower spend
and higher ROI.
- Automatically add or remove customers at every stage of the
buying journey - Prioritize higher-value audiences with higher spend
- Remind lost customers to come back
- Google includes paid search, display, YouTube, and Gmail
- Facebook includes Instagram
Streaming Radio, Podcasts & TV Audiences
Keep your customers coming back with commercials
made just for them.
- Spotify, Pandora, iHeart Radio, Podcasts, and YouTube
- Automatically show your commercials to the customer segments you choose
- Work with our media partners to produce your commercials and then easily launch them within Cinch
Data & Analytics
Make your marketing more effective than ever with better customer data
- Automatically sync all past and current customer data from any of your POS and ecommerce tools
- Monitor and clean the data so it’s as accurate as possible
- Match customer records from all your data sources and easily dedupe for unified customer communication
- Enrich existing customer data with third-party data so you can market more effectively
And so much more…
Awesome additional features to engage your customers and increase your revenue
- Customer loyalty programs that keep your customers coming back
- Contest and giveaway campaigns to generate more opt-ins and buzz around your products and services
- Contact forms that automatically convert to text conversations, including automated responses for common questions
- Surveys (NPS or general feedback) that help you gain valuable insights from your customers, customizable to your brand
- Voice calls directly within Cinch when you connect your VOIP
- QR code generator, for more text and email subscribers, that can be used on direct mail postcards or in-store at the register and waiting areas