marketing, all in
one platform.

Reach your customers and grow your local
business faster through email, two-way text,
direct-mail, and more. All through one software.

It’s the marketing hub you’ve always wanted.

How Cinch works

Easily create always-on marketing campaigns that
increase retention and bring in new customers.

How can Cinch help your business?
Book a personalized demo and find out.

The marketing tools you need to grow.
All on one platform.

Two-Way Text Messaging

Two-way texting that makes your customers feel like they’re talking to a friend.

  • Use your existing phone number so customers can text and call the same number
  • Create automatic responses to commonly asked questions so you save time and help your customers faster
  • Personalize content based on customer data and business information
  • Send copies of invoices, images, gifs, video, or any file up to 5 mbs
  • Unlimited keywords for no additional cost so you can test all the promotions you want
  • Built-in guidelines for legal compliance

Email Campaigns

2x your open and click rates with our deliverability technology so more customers keep coming back.

  • Deliverability and reputation management technology that doubles your open rates so your emails lead to more revenue
  • Send one-off bulk broadcasts to a segment of your list or automated single emails in a campaign as one of a series of steps
  • Industry-specific, full templates and blocks so you can create professional emails in minutes
  • Make your customers feel unique with personalized information about them and your store’s location, hours, contact info, and more
  • Designs that look perfect whether your customers are on a phone, computer, or tablet

Direct Mail Postcards

Stop wasting money on “spray and pray” mail campaigns. Only send as a last-resort.

  • Send email, texts, and online ads before you send physical mail which saves money on print and postage
  • Design, print, and ship all within one tool
  • Send 1 or 1,000 postcards at a time
  • Include augmented reality, barcodes, or QR codes for higher response rates

Online Reviews

We know your business thrives on positive reviews.
We help you get more of them.

  • Automatically send post-service review requests through text or email to Google, Yelp, Facebook, Bing, or anywhere else
  • Manage and respond to all your online reviews in one place
  • Automate future marketing follow-up based on reviews so your best customers keep coming back
  • Trigger automated emails, texts, and more off the review response
  • Provide location specific pages

Google & Facebook Ad Audiences

More targeted ad audiences mean lower spend
and higher ROI.

  • Automatically add or remove customers at every stage of the
    buying journey
  • Prioritize higher-value audiences with higher spend
  • Remind lost customers to come back
  • Google includes paid search, display, YouTube, and Gmail
  • Facebook includes Instagram

Streaming Radio, Podcasts & TV Audiences

Keep your customers coming back with commercials
made just for them.

  • Spotify, Pandora, iHeart Radio, Podcasts, and YouTube
  • Automatically show your commercials to the customer segments you choose
  • Work with our media partners to produce your commercials and then easily launch them within Cinch

Data & Analytics

Make your marketing more effective than ever with better customer data

  • Automatically sync all past and current customer data from any of your POS and ecommerce tools
  • Monitor and clean the data so it’s as accurate as possible
  • Match customer records from all your data sources and easily dedupe for unified customer communication
  • Enrich existing customer data with third-party data so you can market more effectively

And so much more…

Awesome additional features to engage your customers and increase your revenue

  • Customer loyalty programs that keep your customers coming back
  • Contest and giveaway campaigns to generate more opt-ins and buzz around your products and services
  • Contact forms that automatically convert to text conversations, including automated responses for common questions
  • Surveys (NPS or general feedback) that help you gain valuable insights from your customers, customizable to your brand
  • Voice calls directly within Cinch when you connect your VOIP
  • QR code generator, for more text and email subscribers, that can be used on direct mail postcards or in-store at the register and waiting areas

Ready to win together?