Automated Journeys
Put your customer data to work
Engage customers with personalized messages sent at the right time through the right channel, automatically.
Power your customer engagement
Predictive models
Optimize your offers by predicting the purchase likelihood, the best time to communicate, and what channels to use.
Real-time
Build audiences that update in real time. Automatically send a message or show an ad within seconds of a user performing an action.
Dynamic Data
Communication is automatically personalized with customer data being pulled in dynamically.
Build journeys your way
Right customer, right time
Engage only those customers who are relevant to your campaign – with personalized messages, over their preferred channel and at the time they’re most likely to convert.
Right customer, right time
Engage only those customers who are relevant to your campaign – with personalized messages, over their preferred channel and at the time they’re most likely to convert.
Pattern tracking
Our tools use predictive models to process our patented value segmenting so you can build journeys based on customer value.
Multiple channels built in
Engage audiences across every channel in your marketing strategy, and integrate your customer engagement with your platform.
See all 30 channels here.
Multiple channels built in
Engage audiences across every channel in your marketing strategy, and integrate your customer engagement with your platform.
Abandoned Cart
Win back users to drive purchases while optimizing marketing spend.
Service Due
With Cinch’s pattern tracking send reminders at the right time with the right channel.
Thank You + Opt-in
Send custom confirmations and increase your communcation opt-ins.
Trial to Paid Conversion
Automatically engage completed trials to drive conversions.
Ready to win together?
Frequently asked questions
What is marketing automation?
Marketing automation enables you to turn on your marketing campaigns and let them automatically reach your customers at the right time, in the right place, with the right message. Cinch makes it easy with a drag and drop journey builder and logic based segment builder.
Who uses marketing automation software?
Cinch is built so that everyone from retail managers to product managers to marketing directors can understand it and use it. Anyone who wants to send marketing messaging to their customers should be using marketing automation software to increase lead gen, revenue, engagement and save time.
How do I know my journeys are working?
Cinch gives you full transparency into your journey performance every step of the way. With our Cinch journey builder you can see in real-time where your customers are at every step of your marketing campaign. Additionally, we have reporting to show you the volume of texts, emails, and mailers that are going out and their efficacy.
What will I learn in the onboarding process?
During onboarding, your customer success manager will craft a comprehensive plan to implement Cinch into your business and work with you to execute those strategic recommendations, driving the results your business needs. We’ll train you and your team on the ins and outs of the Cinch platform to get you up and running as quickly as possible and make sure you get the most value out of the platform. If you have an idea that you want to implement, reach out to our support team who can help you understand how you can make your marketing dream a reality!